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1. Pre-enquiry / investigations Tailored for Tourism or all industry.
(Full day seminar or two day course with exercises)
R8000 pd Max 40 persons - your venue
The course is updated on a continuous basis and aligned with the labour updates. Therefore allowing a live and informative knowledge base, for all role-players in the disciplinary enquiry process that aims to reduce the risks of unfair / unconstitutional actions taken by those involved in the investigations process.
The most important aspect of this course is that it teaches those required by the company to consider all laws from a general management point of view. (The interaction between Labour, Constitutional, health and safety, Civil, Criminal and other laws that have to be considered during daily decisions to ensure proper corporate governance and minimise the exposure of risk to the stakeholders). The major benefits of the course is to control losses with regards to incorrect charging, unnecessary disciplinary enquiries, unfair interview techniques, lack of an investigative process and lengthy investigations that shouldn’t have been initiated in the first place and the destruction of trust in the processes as result thereof, re-instatement, civil liabilities.
It further aims in closing the gap between the risk management / security / loss control functions and the HR / IR functions (a continuous problem since Unionisation in South Africa). Some of the issues covered:
- Overview of Criminal Law, Constitution, Health and Safety, Labour Law, Corporate Governance, Sexual Harassment bill, Liquor Law and other relevant legislation from an investigators point of view (how to consider from a non-legal point of view) - The relationship, similarities and differences between Labour Law and Criminal Law in the investigative process (misconduct cases) - Initiation, approval, appointment, objective and control of investigations / investigators. - Correct process of investigations. - Evidence management. - Interview process/techniques (not interrogation or process to obtain a confession)!! - How to approach a misconduct case that runs parallel with a possible prosecution (criminal case) vs. right to remain silent. - Deciding and consensus on the charge. |
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Who must attend: Charging officers and Chairman of Disciplinary hearings, Risk / Security management, Surveillance Management, Investigations specialists, Department heads, HR IR professionals. Union officials and representatives, Shop stewards etc.
The following 2 + 3 done for Financial management, Senior management responsible for Risk Control Budgeting such as security, risk, loss control, safety management, Auditing etc.2+3 - R8000 per day -your venue
2. Risk Profiling / Threat Assessment (The corporate governance tool)
(Various degrees of complexity, ranging from a one hour talks and seminars for financial management/executive management to a two to three day course for security management.)
This is the only methodology in arranging risks in order of priority and to measure the cost effectiveness of security expense .It is the most credible way to portray good corporate governance as it links all the risk management processes and allow proper financial preparation. In fact to have a security budget that is not based on a risk profile reflects irresponsible management practice.
All other risk/security related efficiencies / exposures / priorities are highlighted by a detailed risk profiling exercise and further allow for the only methodology in security goal setting for internal and contract security staff. Profiling would also be the basis for drafting emergency and crises management plans.
3. Emergency planning/crises management plan design- The most advanced emergency management training for the Tourism industry in the Country
(One hour talks for executive management/one to two day security management courses)
This material exceeds the boundaries of the normal fire, bomb, terrorist attack and labour action in that attempts to identify all possible crisis’s situations and how to go about minimising those likelihood’s, how to manage them if they do occur and how to recover in the most effective manner.
This course and the ‘profiling’ course could be combined or completed as modules.
Naturally certain emergencies within the plan would require specific training due to the complexity and or the potential disastrous consequences. These emergencies would be short courses themselves such as:
Ø Robbery prevention/handling Ø Bomb threat handling Ø Theft/Fraud prevention/handling Ø First Aid Ø Hijacking | Ø Computer Fraud Ø Civil disorder Ø Industrial action Ø Evacuation drills etc. |
The one to two hour talk to executives would be to guide the executive manager in what standard to dictate to those designing his/her emergency plans and how to ensure a relevant up to date plan that is well known by all concerned.
4. Health, Safety & Hygiene - R8000 per day / Two day / Max 20 / at your venue.
All Industry or tailor made for Tourism industry- If more than than 10 employees from one business unit The unit will be given a completed framework of a total Health and Safety program on CD rom to cut and paste only worth R10000 if purchased on its own.
Health and safety training pitched at all those that are suppose to drive your Compliance plan .executive managers in short one-hour courses/briefs that outline the manager’s, shop stewards, safety representatives, committee members and other role players’ responsibilities. The difference with our course is that we take a proven workable Safety plan and dissect it to be able for all role players to understand where their effort fits in with the master plan.
Various short sessions on specific subjects are available on an ongoing basis.
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Contact: +27 (0) 82 800 1677 - riskcure@mweb.co.za
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